Fees 

Current fees for products and services may be displayed on each individual corresponding page. We have the right to change any pricing on the website.  

We reserve the right to change the fees/packages offered to you and this will be directly communicated to you during a launch period or individual communication. We will always honour the agreed amount for the agreed time period of any services that were set at the beginning of our work together. However, should you wish to continue to work with us after the completion of your initial package, there will be no guarantee that the rates will be the same. This will be discussed with you at this time.  

Payments 

All payments for 121 coaching or healing session(s) are due at least 1 week before your first booked session. Instalment payments agreed for Block Bookings of between 3-12 sessions are due at least one week prior to your next booked session.  

Please note, you are liable for any outstanding Block Booking Instalment payments. Please also refer to the refund/cancellation policy stated for more guidance. 

All payments related to other but not limited to Group Mastermind Programmes, Workshops or Group Membership Academy Services, are payable within the timeframes mentioned during the individual launch periods. We will honour the Early Bird Offer(s) & any Bonuses mentioned during each launch period, subject to you making the full payment(s) mentioned during the specific launch and this is received by Sharan Sammi within the agreed timeframes. Please also refer to the refund/cancelation policy for more guidance.  

Delivery Policy 

The dates for all 121 coaching and healing sessions and packages are provided as agreed with you at time of booking. Sessions will require your attendance through either phone or a video platform but not exclusive to Zoom.com. We do not hold any legal or other responsibility for your usage with an external phone or video platform . 

For all products and services including workshops that are available online requiring access details, you will be sent access/login details within 24-48 hours from receipt of your paid order or other applicable timescales communicated to you. 

Physical product purchases will be delivered generally between 7am and 6pm Monday to Friday (excluding bank holidays) via a third party delivery service such as Royal Mail. Deliveries will be made within 1 to 10 working days from receipt of your paid order. For deliveries outside of the UK, it is outside our control if there are any such delays.   

Refund/Cancellation policy 

All fees for products and services including but not limited to Group Mastermind Programmes, Workshops or Group Membership Academy Services purchased are non-refundable. If a payment plan has been agreed, you will be held accountable in completing the agreed payments at the agreed times. 

If you purchase a coaching or healing package/session and find that you are unable to use your session(s) for any reason, you may put your remaining session(s) on hold for 1 calendar month. Should you decide to cancel the process without completing your coaching or healing session(s) and after your 1 month hold period is up, you will lose those sessions and will still be liable for any outstanding balance payments. 

To rearrange a booked session, you are required to provide at least 48 hours notice and a new rescheduled date will be provided to you. Failure to provide at least 48 hours notice or failure to attend a booked session will result in the session not taking place at the allocated booked time and no payment will be refunded. If you attend a session late due to whatever reason, you will still be bound under the original time frame of your original booked session and no provision will be made to extend your session time.